Promoted articles

• [VIDEO] How to set up a new account (Activating your first child)

  The first step in using a ParentPay account is to add your child to your pare...

• How to make a payment

  Purchasing items is easy and a variety of options are available to you, depen...

• [VIDEO] How to add a child to an existing account

   Not found what you need?For faster support, it is always best to contact yo...

• How do I activate my account?

    To create a new account, you will need to have the account activation lett...

• [VIDEO] How to make a payment by credit or debit card

    Did you know... You can also pay for items directly from your bank accoun...

• Translating the ParentPay Application

  In instances where our products or support documentation are not available in...

• What is One-click payments?

  One-click payments offer you a quick and easy payment method, drawing funds f...

• How to get help

  As a parent using ParentPay for your school's payment needs you may, on occas...

• How to add a child or adult to an existing Parent Account

  You can add up to 15 people to each ParentPay Parent Account.  These people c...

• How to add account recovery details

  Account recovery details are used to access your account if you forget your p...

• How to merge two Parent Accounts

  If you have more than one Parent Account login, you can combine them into a s...

• How to change your username and email address

  When creating a ParentPay account you are required to enter an email address ...

• Resetting a password for ParentPay

  Parents must reset their own password by following the instructions below: G...

• I can't login/requesting a new PIN

• I can’t see all my children on my School Gateway Account

  If both or all children attend the same school Contact your school to ensure ...

• How do I make a payment?