Promoted articles

• How do I activate my account?

    To create a new account, you will need to have the account activation lett...

• [VIDEO] How to set up a new account (Activating your first child)

   Not found what you need?For faster support, it is always best to contact yo...

• How to add a child or adult to an existing Parent Account

  You can add up to 15 people to each ParentPay Parent Account.  These people c...

• [VIDEO] How to add a child to an existing account

   Not found what you need?For faster support, it is always best to contact yo...

• How to add account recovery details

  Account recovery details are used to access your account if you forget your p...

• How to merge two Parent Accounts

  If you have more than one Parent Account login, you can combine them into a s...

• How to change your username and email address

  When creating a ParentPay account you are required to enter an email address ...

• How to pay with credit or debit card

  When making a payment, any Parent Account credit will be automatically applie...

• [VIDEO] How to make a payment by credit or debit card

   Not found what you need?For faster support, it is always best to contact yo...

• Bank Transfer and Auto Top-up

  Bank Transfer and Auto Top-up You can pay for items directly from your bank w...

• [VIDEO] How to set up bank transfer and make a payment

   Not found what you need?For faster support, it is always best to contact yo...

• How to get help

  As a parent using ParentPay for your school's payment needs you may, on occas...

• I can't login/requesting a new PIN

• I can’t see all my children on my School Gateway Account

  If both or all children attend the same school Contact your school to ensure ...

• How do I make a payment?