Multi-factor authentication (MFA), sometimes referred to as two-step verification or dual-factor authentication, is a security process in which users provide two different authentication factors to verify themselves.
This article will teach you...
How to turn on the MFA Payer authenticator.
NOTE
Before following these steps it is advisable to download either the Microsoft Authenticator app or Google Authenticator app to your device using the Andriod or iOS store. Other Authenticator apps may be compatible if you already have one.
1. After you have logged into your ParentPay account click the Profile Settings [1] option at the top of the main page and select the Multi-factor authentication [2] option in the menu.
3. If you do not already have an authenticator app installed, download the Microsoft Authenticator app or Google Authenticator app to your phone and use the Andriod / iOS [4] links to take you to the app library.
4. When you have successfully installed an Authenticator app to your device use it to scan the on-screen QR code [5] to provide you with the unique authenticator code. In the event, the QR code won't scan use the Key [6].
5. Enter the verification code into the Verification code field [7] and click Turn On.
1. After you have logged into your ParentPay account, select the menu [2] and them Profile Settings [1].
2.Select Multi-factor authentication [3].
3. Tap Turn On ulti-Factor Authentication [4] button.
5. If you do not already have an authenticator app installed, download the Microsoft Authenticator app or Google Authenticator app to your phone and use the Andriod / iOS [5] links to take you to the app library.
5. When you have successfully installed an Authenticator app to your device use it to scan the on-screen QR code [6] to provide you with the unique authenticator code. In the event, the QR code won't scan use the Key [7].
6. Enter the verification code into the Verification code field and click Turn On [8].
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For faster support, it is always best to contact your school first. They’ll be able to help with most issues. If you need to report an issue to us, we require that you log in to your account first. This allows us to securely identify you and your school right away. If you can’t log in, you can still log an issue with us though it will take longer to process.
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