School Gateway App Compatible Devices

School Gateway is being used by more than 2,000,000 parents in the UK. As an app with a large variety of functions, School Gateway cannot be supported by phones with more basic specifications.

A very small percentage of you may be using a phone that cannot support the School Gateway app.

iOS (Apple)

School Gateway supports iOS 13 and above.

Devices which may need to update their operating system include:

iPhone 6S & 6S Plus iPhone SE (1st generation) iPhone 7 & 7 Plus iPod Touch iPod Touch (6th generation) iPad iPad (4th generation) iPad Air iPad Air 2 iPad (2017) iPad Mini 2 iPad Mini 3 iPad Mini 4 iPad Pro

To determine the operating system version on an Apple phone, please follow these instructions https://support.apple.com/en­gb/HT20 I 685

 

Android

School Gateway supports Android 9.0 and above.

The following devices, and other similar ones, will need to be updated to Android 9.0 or higher to support School Gateway.

These include:

  • HUAWEI Mate 10/Mate 10 Pro/Mate 10 Porsche Design.
  • HUAWEI Mate RS Porsche Design.
  • HUAWEI P20/P20 Pro/P20 Lite.
  • HONOR Play.
  • HONOR 10.
  • HONOR View 10
  • compare. Caterpillar S52.
  • Doogee Y9 Plus. Global · 4GB · 64GB.
  • LG K51. N. 
  • Blackview A60 Plus. Global · 4GB · 64GB.
  • HiSense F50+ China · 6GB · 128GB.
  • Motorola One Vision Plus. International · 4GB · 128GB.
  • Samsung Galaxy M01s. Global · 3GB · 32GB · A107FD.
  • ZTE V Smart.

To determine the operating system version on an Android phone, please follow these instructions: http://www.samsung.com/uk/support/mobile-devices/how-can-i-check-what-version-of-android-i-have-on-my­device/

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