School Gateway is being used by more than 2,000,000 parents in the UK. As an app with a large variety of functions, School Gateway cannot be supported by phones with more basic specifications.
A very small percentage of you may be using a phone that cannot support the School Gateway app.
School Gateway supports iOS 13 and above.
Devices which may need to update their operating system include:
iPhone 6S & 6S Plus iPhone SE (1st generation) iPhone 7 & 7 Plus iPod Touch iPod Touch (6th generation) iPad iPad (4th generation) iPad Air iPad Air 2 iPad (2017) iPad Mini 2 iPad Mini 3 iPad Mini 4 iPad Pro
School Gateway supports Android 9.0 and above.
The following devices, and other similar ones, will need to be updated to Android 9.0 or higher to support School Gateway.
- HUAWEI Mate 10/Mate 10 Pro/Mate 10 Porsche Design.
- HUAWEI Mate RS Porsche Design.
- HUAWEI P20/P20 Pro/P20 Lite.
- HONOR Play.
- HONOR 10.
- HONOR View 10
- compare. Caterpillar S52.
- Doogee Y9 Plus. Global · 4GB · 64GB.
- LG K51. N.
- Blackview A60 Plus. Global · 4GB · 64GB.
- HiSense F50+ China · 6GB · 128GB.
- Motorola One Vision Plus. International · 4GB · 128GB.
- Samsung Galaxy M01s. Global · 3GB · 32GB · A107FD.
- ZTE V Smart.
To determine the operating system version on an Android phone, please follow these instructions: http://www.samsung.com/uk/support/mobile-devices/how-can-i-check-what-version-of-android-i-have-on-mydevice/