PayByParentPay Overview

What is PayByParentPay?

PayByParentPay is a brand-new functionality that allows parents to pay for shop items using their personal cards. A new button has been added to the final stages of checking-out items which gives you the option to pay for said items using an eligible debit/credit card.


Can I Use PayByParentPay as a guest?

If you do not have a PayByParentPay Account you can use the following process to complete the transaction once all relevant shops items have been added to the basket:

Select Checkout as Guest [1]  located just under the PayByParentPay button.


Located on the following screen you can see a Breakdown [2] of all items added to the basket and the overall cost of all items combined. 

Just below are 3 Mandatory Fields required to be filled otherwise you will be unable to finish the transaction:

First Name [3]: Full First Name of the person processing the transaction.

Last Name [4]: Full Last Name of the person processing the transaction.

E-Mail [5]: Relevant E-Mail where the order confirmation will be sent to.

Select Continue [6] to proceed to the next step.


The following section contains multiple fields related to your Personal Card Details [7].


All details can be found on your Bank issued debit/credit card. You must ensure you have an active card for the transaction to proceed.

Select Continue [8].


Guest users must enter the Relevant Address [9] details associated with their linked bank card.


Address details MUST match the linked address on the bank card.

Select Continue [10] to finalise the transaction process.


Upon selecting Continue the transaction will now be processed by ParentPay.


Once the transaction has been processed and the transfer successful, you will receive two confirmations from the system:

Confirmation #1 will appear within the Payment Window:


Confirmation #2 will be sent to your linked E-Mail Inbox:


Using PayByParentPay if you have already created an account?


This process is only applicable to users who have already created a PayByParentPay account.

Once all items have been added to the basket select the PayByParentPay Button [1].


Using the details created during the PayByParentPay account process enter your E-Mail [2], Password [3] and select Login [4] to start the transaction process.



The login details entered at this stage will be the same details you use to access the ParentPay system.

Upon successful login, an Order Summary [5] will now be displayed on the screen with the name of the Item and the Total Cost.

Select Pay Now [6] to process the transaction.


Selecting Pay Now will begin the transactions process:


Once the transaction has successfully been processed you will receive Two Confirmations:

Confirmation #1 can be seen on the payment window:

Confirmation #2 will be sent to the E-Mail linked with the created PayByParentPay account:


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