PayByParentPay Overview

What is PayByParentPay?

PayByParentPay is a brand-new functionality that allows parents to pay for shop items using their personal cards. A new button has been added to the final stages of checking-out items which gives you the option to pay for said items using an eligible debit/credit card.

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Can I Use PayByParentPay as a guest?

If you do not have a PayByParentPay Account you can use the following process to complete the transaction once all relevant shops items have been added to the basket:

Select Checkout as Guest [1]  located just under the PayByParentPay button.

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Located on the following screen you can see a Breakdown [2] of all items added to the basket and the overall cost of all items combined. 

Just below are 3 Mandatory Fields required to be filled otherwise you will be unable to finish the transaction:

First Name [3]: Full First Name of the person processing the transaction.

Last Name [4]: Full Last Name of the person processing the transaction.

E-Mail [5]: Relevant E-Mail where the order confirmation will be sent to.

Select Continue [6] to proceed to the next step.

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The following section contains multiple fields related to your Personal Card Details [7].

IMPORTANT

All details can be found on your Bank issued debit/credit card. You must ensure you have an active card for the transaction to proceed.

Select Continue [8].

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Guest users must enter the Relevant Address [9] details associated with their linked bank card.

IMPORTANT

Address details MUST match the linked address on the bank card.

Select Continue [10] to finalise the transaction process.

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Upon selecting Continue the transaction will now be processed by ParentPay.

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Once the transaction has been processed and the transfer successful, you will receive two confirmations from the system:

Confirmation #1 will appear within the Payment Window:

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Confirmation #2 will be sent to your linked E-Mail Inbox:

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Using PayByParentPay if you have already created an account?

IMPORTANT

This process is only applicable to users who have already created a PayByParentPay account.

Once all items have been added to the basket select the PayByParentPay Button [1].

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Using the details created during the PayByParentPay account process enter your E-Mail [2], Password [3] and select Login [4] to start the transaction process.

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IMPORTANT

The login details entered at this stage will be the same details you use to access the ParentPay system.

Upon successful login, an Order Summary [5] will now be displayed on the screen with the name of the Item and the Total Cost.

Select Pay Now [6] to process the transaction.

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Selecting Pay Now will begin the transactions process:

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Once the transaction has successfully been processed you will receive Two Confirmations:

Confirmation #1 can be seen on the payment window:
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Confirmation #2 will be sent to the E-Mail linked with the created PayByParentPay account:

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