Adding a telephone unlocks more features in ParentPay such as receiving text message alerts or communications from your school. Also, if you ever need to recover your password, this can be done using a telephone number. Without this valuable information, these features simply can not work.
This article will teach you...
How to add your telephone number to ParentPay
INFO
The mobile phone number is shared with the school(s) that your child(ren) attends unless otherwise indicated.
- Navigate to www.parentpay.com and log into your account.
- Select the menu option then Profile settings > Telephone numbers.
- Select Add mobile number or Add landline number as required.
- Enter your password and telephone number.
- Select Send verification.
- A PIN will then be sent to the number that has been entered.
- Enter the PIN into the ParentPay site to verify the mobile number.
INFO
If you do not register your mobile then you will be unable to receive automated SMS text alerts from ParentPay.
Not found what you need?
For faster support, it is always best to contact your school first. They’ll be able to help with most issues. If you need to report an issue to us, we require that you log in to your account first. This allows us to securely identify you and your school right away. If you can’t log in, you can still log an issue with us though it will take longer to process.
Comments
Article is closed for comments.