I can’t see all my children on my School Gateway Account

If both or all children attend the same school

Contact your school to ensure that your current email and mobile number has been stored identically for each child in the school system

If both or all children attend different schools

Ensure both or all schools are using School Gateway

If both or all are using School Gateway, contact your school to ensure that your current email and mobile number has been stored identically for each child in the school systems.

As part of School Gateway’s security process, the system automatically checks for a match between the email and mobile linked to your School Gateway account and the email and mobile information stored in the school system.

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