Purchasing items is easy and a variety of options are available to you, depending on how you wish to make payments. Here you will find a summary of the common payment processes..
This article will teach you...
How to select one or more items and pay for them.
- Log in to your ParentPay account.
- Choose an item that you wish to purchase.
- To quickly pay for meals or add credit to a meal balance
- Select the Pay for meals button.
- Enter the amount you wish to add to the meal balance.
- To view and pay for anything else
- Select Pay for other items.
- Select View against the item you wish to pay for.
- Enter the amount and complete any other requested information.
- To quickly pay for meals or add credit to a meal balance
- You can now select Pay by One-click payments if you wish to buy it now using this payment option. If you do, you can skip all of the remaining steps after confirming your purchase.
- Alternatively, select Add to basket.
- If required, continue adding items using the steps above. You can review the contents of your basket at any time by select the basket icon.
An order summary is displayed, showing each of the items you have selected, any Parent Account credit that will be applied, and the total amount left to pay.
- When you have added all your items to the basket, select Proceed to checkout.
A confirmation order summary is displayed, along with your payment options. -
Select Pay by One-click payments to pay directly from your bank account.
- If you have already setup One-click payments you simply need to confirm to complete your payment. The money will be drawn from your bank account within three days.
- If you wish to set One-click payments up or want to know more about it, see article What is One-click payments?
Select Other payment method if you you wish to use a credit or debit card.- If you have linked your VISA SRC account to your ParentPay account you can select any of the cards you have stored there to complete your payment by selecting the button shown below and then choosing a card.
- Alternatively, you can manually enter your card details, or use a payment card that you have stored in your ParentPay account.
- Once your card details have been entered or chosen, select Review payment and complete your transaction. Choose how you wish to pay for your items:
- You will receive an onscreen notification when you have completed your transaction.
INFO
When making a payment, if you have any Parent Account credit it will automatically reduce the cost of your purchase, much like using store credit. If there is still an outstanding amount cost you will be asked to pay the remainder using your preferred payment method.
To learn more about Parent Account credit checkout How to pay with Parent Account credit
Not found what you need?
For faster support, it is always best to contact your school first. They’ll be able to help with most issues. If you need to report an issue to us, we require that you log in to your account first. This allows us to securely identify you and your school right away. If you can’t log in, you can still log an issue with us though it will take longer to process.
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