How to Make a Payment

12 November 2021 09:31

Purchasing items is easy and a variety of options are available to you, depending on how you wish to make payments. Here you will find a summary of the common payment processes..

This article will teach you...

How to select one or more items and pay for them.

Pay using One-click payments

Log in to your ParentPay account.
Select the Menu Icon then Payer Dashboard > Active Payment Items. (If you are using a desktop Active Payment Items is accessible from the side menu.)
Choose View against an item that you wish to purchase.
Complete any required fields (e.g. amount to pay, number of items to purchase, etc.).
Select Pay by One-Click Payments.

(You will be asked to set this up if you have not previously done so, see [VIDEO] How to set up One-click payments for more on how to do this).
You will receive an onscreen confirmation summarising your purchase, and you will be advised when the payment will be taken from your bank. This will also be sent as an email.
Repeat steps 2-5 for each item that you need to purchase.

Pay using a debit or credit card

If you prefer to add all purchases to a basket before paying for them using One-click payments or want to use a debit or credit card for payment, use the following process.

Complete steps 1-4 above for each purchase.
Select Add to basket.
Once you have completed adding items, select the basket icon .
Review your purchases (edit or delete items where appropriate).
Select Proceed to checkout when ready.
Either
1. Select Pay by One-Click Payments.
  (You will be asked to set this up if you have not previously done so, see [VIDEO] How to set up One-click payments for more on how to do this)
2. Review and confirm to complete the transaction. The payment will be taken directly from your bank account (normally within three working days).
3. You will receive an onscreen confirmation summarising your purchase, and you will be advised when the payment will be taken from your bank. This will also be sent as an email.

1. Select Other payment method to use a debit or credit card.
2. Enter your card details.
3. Select Review payment.
4. Confirm the payment if you are happy to proceed.
5. You will receive an onscreen confirmation message once complete.

NOTE

If you have any Parent Account credit it will automatically reduce the cost of your purchase, much like using store credit. If there is still an outstanding amount you will be asked to pay the remainder using your preferred payment method.

To learn more about Parent Account credit checkout How to Add and Use Parent Account Credit

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