If you are new to ParentPay, you need to activate your account. This account then becomes yours and stays with you for as long as needed. You can add children from any school as this is not linked to a school.
This article will teach you...
How to activate your ParentPay Account
To create a new account, you will need to have the account activation letter provided by your school to hand. You will also need to be able to access your email as your email address will become your new username and is used for the verification process.
If you have lost your activation letter or have not yet received it, please get in touch with your school.
IMPORTANT
If you have previously had a ParentPay account you should attempt to log in to this account and follow the add a child process, rather than creating a new one.
Video
Guidance
- Navigate to parentpay.com
- Select Menu, Parent Login then Parent Login.
- Enter the username and password shown on your account activation letter and select Login.
INFO
The user details are case-sensitive and for one-time use only. They will become invalid after account activation
- Confirm the details are correct then enter the date of birth for your child and click Confirm.
- Follow the on-screen instructions to complete and successfully activate the account. Enter your name, email address and create a password for your account (your email address will become your username).
- Carefully read the ParentPay terms and conditions and check the box to accept them, then click Activate account.
- A verification email will be sent to you.
IMPORTANT
You will need to click on the link within the email to complete the process and start using your account.
- You have now successfully activated your ParentPay account. If you need to add more children please see this useful guide here.
Not found what you need?
For faster support, it is always best to contact your school first. They’ll be able to help with most issues. If you need to report an issue to us, we require that you log in to your account first. This allows us to securely identify you and your school right away. If you can’t log in, you can still log an issue with us though it will take longer to process.
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