My child is moving schools. Can I still use my existing account?

You can retain your existing account when your child moves to another school that uses ParentPay. You will need the login details provided by the new school in order to transfer your account. If you do not have these please contact the school.

  1. Log in to your existing account
  2. Select Add a Child on the left hand side of the home page
  3. Enter the username and password provided by the new school
  4. Select Search
  5. Select Add a Child to confirm.

You will now see two tabs for the child, one for each school.



Not found what you need?

For faster support, it is always best to contact your school first. They’ll be able to help with most issues. If you need to report an issue to us, we require that you log in to your account first. This allows us to securely identify you and your school right away. If you can’t log in, you can still log an issue with us though it will take longer to process. 

Click here to contact support

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