At ParentPay we employ a dedicated team of qualified security specialists and we operate a comprehensive suite of security controls. We have established an industry-leading programme to manage information security risk and compliance. Details of our robust security can be found here.
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For faster support, it is always best to contact your school first. They’ll be able to help with most issues. If you need to report an issue to us, we require that you log in to your account first. This allows us to securely identify you and your school right away. If you can’t log in, you can still log an issue with us though it will take longer to process.