How to Book a Meal

Your child’s school may make use of the ParentPay booking service for services like school dinners. You will be able to book your child’s meals in advance of the session. This helps the school minimise food waste and ensures schools can allocate the appropriate resources e.g. staff.

To check whether your child’s school uses the booking feature, select the child you wish to view. The bookings option will be available on the child's information screen 'Book meals and places'.

Video

Making bookings

1. Login to www.parentpay.com 
2. Select Book meals and places for the person you wish to make the booking for.
   
   
   
   
3. Select Lunch time[1] and, if available, the week[2] that you wish to make a booking for then Make or view bookings[3].
   
4. You will now be presented with a booking screen.
5. Select the date you wish to book. You may need to swipe through the dates.
   
6. Scroll and tap the booking choices e.g. main meal choice or place for your child (this will then be highlighted).
   • Depending on your school's setup, you may see one of the screens below:
7. If available, tap the arrow to view any allergen, dietary or nutritional information.
   
8. Some menus may require you to select a dessert. Scroll to view dessert options and tap the desired choice.
   
9. Repeat steps 5-8 until you are ready to confirm your bookings.
10. Now click Confirm,
    • If you need to pay for the bookings these will need to be paid within two hours of confirming.
    • If you receive Free School Meals or have credit available no further action is needed.
         
11. If payment is required, the next screen will direct you to checkout where you can then make payment.                                             

Not found what you need?

For faster support, it is always best to contact your school first. They’ll be able to help with most issues. If you need to report an issue to us, we require that you log in to your account first. This allows us to securely identify you and your school right away. If you can’t log in, you can still log an issue with us though it will take longer to process. 

Click here to contact support