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What can we help you with?
  1. Parent Support
  2. ParentPay
  3. Managing your account
  4. Security
  5. FAQs

FAQs

  • How do I use MFA if I don't have a smart phone or tablet?
  • Do I have to enter my MFA code every time I log in?
  • What happens if I have forget/lost my device and need to login?
  • How do I scan the QR code on my mobile device?
  • If I turn on MFA, can I turn it off again?
  • How long do I have to enter my MFA code?

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