My Account
Answers to your questions about your account
- I can’t see all my children on my School Gateway Account
- How do I change my PIN
- Can both parents have a School Gateway account?
- I can still see my child’s old school on my School Gateway account
- Why am I unable to access School Gateway with my new email?
- Attendance
- Reporting: Timetables, Behaviours and Achievements, Assessments and Reports
- I can no longer see Timetables/Attendance on School Gateway
- How do I view my lunch money balances?
- How do I notify my school of a pupil absence?
- My child is no longer at the school, but I have a credit on my School Gateway account, how do I get my money back?
- I can see someone else’s child on my School Gateway account
- How do I update contact or medical information?
- How do I change my school's 'about me' section?