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What can we help you with?
Answers to your questions about your account
I can’t see all my children on my School Gateway Account
How do I change my PIN
Can both parents have a School Gateway account?
I can still see my child’s old school on my School Gateway account
Reporting: Timetables, Behaviours and Achievements, Assessments and Reports
I can no longer see Timetables/Attendance on School Gateway
How do I view my lunch money balances?
How do I notify my school of a pupil absence?
My child is no longer at the school, but I have a credit on my School Gateway account, how do I get my money back?
I can see someone else’s child on my School Gateway account
How do I update contact or medical information?
How do I change my school's 'about me' section?