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What can we help you with?
  1. Parent Support
  2. ParentPay
  3. Payments and refunds

Payments and refunds

  • How to pay with credit or debit card
  • [VIDEO] How to make a payment by credit or debit card
  • Bank Transfer and Auto Top-up
  • [VIDEO] How to set up bank transfer and make a payment
  • How to purchase school uniform
  • [VIDEO] How to add items to the basket
  • How to enable Auto Top-Up (ATU)
  • How do I credit my child's school meal balance?
  • How to request a refund
  • How to make a withdrawal from your Parent Account
  • How to view payment history
  • [VIDEO] How to withdraw money from your Parent Account
  • How to add and use Parent Account credit
  • [VIDEO] How to top-up your Parent Account (and pay for items)
  • How to add Parent Account credit
  • How to view your current Parent Account credit
  • How to pay with Parent Account credit
  • How to change your stored payment card
  • How do I obtain a PayPoint card for meal payments?
  • My child has left school. How can I pay my outstanding balance?
  • My child has left the school. How can I obtain a refund?
  • Can I make a payment with child care vouchers?
  • How to transfer money between children
  • Do I have to have parent account credit?

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