• How do I activate my account?
• [VIDEO] How to set up a new account (Activating your first child)
• How to add a child or adult to an existing Parent Account
• [VIDEO] How to add a child to an existing account
• How to add account recovery details
• How to merge two Parent Accounts
• How to change your username and email address
• Is there an app?
• [VIDEO] How to view your balance history
• How to change your password
• [VIDEO] How to view your transaction history
• How to set alerts
• How to add a mobile number to your account
• How does ParentPay secure my data?
• Can another payer, such as a partner or ex-partner, make payments for my child?
• My child is moving schools. Can I transfer the balance to the new school?
• My child is moving schools. Can I still use my existing account?
• My child is moving schools, what should I do?
• Why have I not received my verification email
• I have received an activation letter, however my email address has already been used on ParentPay. What should I do?
• I have forgotten my username and/or password. What do I do?