- How do I activate my account?
- [VIDEO] How to set up a new account (Activating your first child)
- How to add a child or adult to an existing Parent Account
- [VIDEO] How to add a child to an existing account
- How to add account recovery details
- How to merge two Parent Accounts
- How to change your username and email address
- Is there an app?
- [VIDEO] How to view your balance history
- How to change your password
- [VIDEO] How to view your transaction history
- How to set alerts
- How to add a mobile number to your account
- How does ParentPay secure my data?
- Can another payer, such as a partner or ex-partner, make payments for my child?
- My child is moving schools. Can I transfer the balance to the new school?
- My child is moving schools. Can I still use my existing account?
- My child is moving schools, what should I do?
- Why have I not received my verification email
- I have received an activation letter, however my email address has already been used on ParentPay. What should I do?
- I have forgotten my username and/or password. What do I do?